Payments Manager (m/f/x)


At HelloFresh, our mission is to change the way people eat - forever. From our 2011 founding in Europe’s vibrant tech hub Berlin, we’ve become the global market leader in the meal kit sector and inspire millions of energised home cooks across the globe every week.

We offer our meal kit boxes full of exciting recipes and thoughtfully sourced, fresh ingredients in more than 10 countries, operating from offices in Berlin, New York City, Sydney, Toronto, London and Amsterdam. Our more than 4,000 employees are the heart and soul of our highly international, fast-paced, and dynamic environment where innovation and smart, fast action is encouraged.

We want you to join us and help take HelloFresh to the next level - as a company in its growth phase this is a great time to join. Career and development opportunities are endless. We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

About the Job

  • Improve payment recovery processes and communication to decrease receivables
  • Improve manual and automized processes across 11 markets to make sure our chargeback win rates improve while fraud rates decrease
  • Define and articulate guidelines, goals and success metrics for local payment teams
  • Identify and lead global performance projects with direct revenue or cost impact
  • Coordinate implementations with product development, customer care, legal, finance and local teams
  • Manage relationships with PSPs and other payments related business partners
  • Execute payment workshops for other departments within the company

Who we're looking for

  • Minimum of 1 year working experience as payments manager or project manager in payment or finance teams in an e-commerce landscape 
  • A thorough knowledge of the payments cycle in different markets, including authorisations, settlement, payments processing, dispute resultion and scheme regulations
  • Detail-oriented with great organizational and highly analytical skills
  • Able to explain complex topics in simple terms
  • High level of energy for change management
  • Degree in business, finance or another similar quantitative field 

What we offer  

  • The chance to have a serious impact on one of the fastest-growing technology companies in Europe in an exciting growth phase
  • A vibrant, international environment
  • A guaranteed steep learning curve & boost for your career
  • Competitive compensation
  • Sabbatical policy
  • Benefit from our selection of employee perks (significant reduction on your HelloFresh boxes, discount on the HelloFresh GO vending machines, free German classes, Geek Friday, discounts for our neighboring Fitness Studio & Urban Sports Club, annual budget for training and development initiatives, weekly Yoga Classes, Summer & Winter Party)

Are you up for a challenge?

Please submit your complete application below including your earliest starting date.



Are you up for a challenge?

Learn more about HelloFresh