Senior CRM Technical Audience Manager (m/f/x)


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What you’ll do

The successful candidate will report directly into the Director CRM Conversion. Task and responsibilities will include:

  • Being the crucial link between Audience Managers (strategic owners) and MBI/Data science teams 
  • Formulating complex analytical requests and reporting requirements to the MBI/Data science teams
  • Executing medium complexity analytical requests using SQL/Python/R skills
  • Supporting with the enhancement of CRM segmentation strategies by combining insights from multiple data sources
  • Advocating robust reporting and pure data driven decision making
  • Transforming the results of complex models and analyses into tangible business decisions
  • Managing the forecasting & budgeting process, in collaboration with internal team stakeholders & the Finance Team

What you’ll bring

  • 3+ years experience in CRM or in any other relevant role involving customer analytics
  • Capable of mining multiple data sources to analyze complex problems using SQL
  • Experience with visualization tools is highly desirable along with knowledge of advanced statistical techniques and concepts
  • Ability to work autonomously in a fast-moving / fast-growth environment
  • Strong written & oral communication skills
  • Cross-departmental stakeholder management
  • Proficient in English, other languages are a plus

What we offer

  • Healthy discount on weekly HelloFresh boxes
  • Annual learning and development budget to attend conferences or purchase educational resources plus access to the HelloFresh Academy
  • Subsidised childcare with a professional nannying agency
  • Free access to Headspace, biweekly in-house yoga classes (remote since March 2020)
  • A diverse and vibrant international environment of 70+ different nationalities
  • Additional perks include: Free crash course in German, compensation for advanced external German classes, discounts for our neighboring gym & Urban Sports Club, summer & winter parties, discount on our HelloFresh GO vending machines
  • The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit provider, delivering to over 4.2 million households worldwide in 14 countries across 3 continents. 

Our best-in-class marketers play vital roles in connecting HelloFresh with new and existing customers across the world. Based in Berlin, the data-driven and creative Global Marketing Team pioneers industry-leading research, business insight, CRM, growth marketing and brand communication. The team continuously drives our brand forward through experimentation and an entrepreneurial spirit.   

Our more than 7,000 employees from over 70+ nationalities are the heart and soul of our diverse, fast-paced and dynamic environment where innovation and smart, fast action is encouraged. 

We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

You can get a taste of what we've been working on by checking out About HelloFresh.

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 7,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.

Are you up for a challenge?

Learn more about HelloFresh