Internship IT Service Desk Analyst


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Join our HelloFresh family

At HelloFresh we love food and our mission is to change the way people eat forever. That change comes conveniently packaged in a box - a HelloFresh Box, filled with the best fresh ingredients.

With our meal boxes with easy to cook recipes and fresh ingredients, we are driving change in the quickly evolving food industry. From developing our recipes to delivering the boxes - the customer is at the center of everything we do. Our aim is to make every meal a moment to look forward to, for everyone at the table. No surprise then that data is our friend and for us, learning never stops. We make quick but informed decisions and as a fast-growing company, we value flexibility and speed.

HelloFresh needs you!

For our young and passionate team located in the Amsterdam Office, we are looking for an intern to assist our IT Support Manager in maintaining a good IT infrastructure starting in August or September 2021. You will be part of the People & IT Team of HelloFresh Benelux. This position will allow you to work within a supportive team environment while developing your technical skills to be able to take the next step in your IT career.

You’ll be working on:

  • Be the first point of contact for all IT related matters, such as questions, incidents and requests incoming via our helpdesk;.
  • Implement & maintain technical & user documentation.
  • Liaise when needed with internal and external stakeholders to troubleshoot software, hardware and connectivity issues.
  • Own small IT projects from beginning -to-end.

Are you the perfect new intern? 

  • You are currently enrolled in a IT related study  or equivalent; additional IT certifications encouraged.
  • Vast knowledge of different operating systems (Windows/OSX), cloud technology platforms (G Suite, Azure).
  • Basic understanding of networking and server technologies.
  • High level of analytical and administrative skills.
  • Great communication skills, strong analytical skills and the ability to learn quickly any new technology coming up.
  • Highly organized and able to deal with performing several tasks simultaneously.
  • Proactive, ambitious, and assertive: you take ownership of your work and think beyond the scope of a given assignment.

Wat do we offer you?

  • Make a serious impact on our local IT infrastructure in the Benelux
  • A lot of learning- and development opportunities within a young and dynamic e-commerce company;
  • Freedom of idea and initiative, execution and implementation of your own ideas and initiatives;
  • You can make use of the company benefits, like food and fruit in the office, sports classes, such as yoga, boot camp, and boxing class.
  • An amazing team and office in Amsterdam, check it out here!
  • Next, to that, you also get a discount on the HelloFresh Box.
  • And of course, you’ll be financially compensated for your hard work.

What's next?

We take a look at your resume and cover letter. If we see a match, we will send you an invitation within 5 working days for a video call to get to know each other. Are we still positive? We will schedule another video interview to meet the team. We will try to schedule the interviews quickly, in order to let you know as fast as possible if you can start at HelloFresh! Because of the Corona measures we will have the interviews online via Google meet in order to keep it safe!

Are you hungry for more?

Nice, we got you covered! Apply now below with your complete application documents, gladly also without a photo and without stating nationality, marital status, gender, religion or other discriminatory characteristics.

At HelloFresh we celebrate diversity, Inclusion and Belonging. We are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.`

We’d like to work with our own recruiting agencies. Proactive talent acquisition is therefor not appreciated.

Are you up for a challenge?

Learn more about HelloFresh