UX Writer (m/f/x)


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The role

We're looking for an enthusiastic UX Writer to help shape the tone of voice and messaging for our digital product. You’ll work closely with product owners, product designers and engineers to craft the voice of HelloFresh from end to end, taking data-driven decisions and keeping our customers at the centre of it all.

What you’ll do

  • Apply UX writing best practices to create clear, compelling, and concise messaging for our digital products
  • Help build, develop, and document our content strategy, and execute it through our day-to-day writing
  • Partner closely with the Brand team to ensure the HelloFresh brand is expressed in our product voice
  • Collaborate with designers, UX research product owners, and developers to evaluate content impact and create the right language and tone throughout the entire user experience
  • Dig into quantitative and qualitative data to discover opportunities for improvement in information architecture, USP messaging, and product copy
  • Continually test and improve our products through iterative design

What you’ll bring

  • A portfolio of work showing 1-2 years of experience writing for digital products, apps, or websites in English
  • Experience working with global products
  • A great understanding of design processes, usability principles, and UX best practices
  • Experience leveraging UX research and data in the design and evaluation of user flows / the product experience
  • You love to work in a fast-paced environment with people from all over the globe
  • Knowledge of product design tools is a plus, but not required (Sketch, Abstract, etc.)

What we offer

  • Comprehensive relocation assistance to move to Berlin plus visa application support
  • Healthy discount on weekly HelloFresh boxes
  • Annual learning and development budget to attend conferences or purchase educational resources plus access to the HelloFresh Academy
  • A diverse and vibrant international environment of 70+ different nationalities
  • Additional perks include: Free crash course in German, compensation for advanced external German classes, discounts for our neighboring gym & Urban Sports Club, summer & winter parties, discount on our HelloFresh GO vending machines
  • The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit provider, delivering to over 4.2 million households worldwide in 14 countries across 3 continents. 

Our Engineering, Data, Product and Security teams are located in Berlin and New York and are critical to what we do. From procurement tools to conversion rate optimization, live pricing tools, payment services and add-on upselling features, we work on a wide variety of challenging problems. The result is a high output where we constantly build and release features and engines that make our business thrive, allowing us to deliver real financial impact.

Our more than 7,000 employees from over 70+ nationalities are the heart and soul of our diverse, fast-paced and dynamic environment where innovation and smart, fast action is encouraged. 

We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

You can get a taste of what we've been working on by checking out our tech blog

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

For insight into our interview process take a look at our recent post here

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 7,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.

Are you up for a challenge?

Learn more about HelloFresh