Intern International Product Operations (m/f/x)


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The role

From day one you’ll be given real accountability and use customer feedback to drive forward our product offering while liaising with both local and global stakeholders to steer our strategy to increase customer satisfaction.

The successful applicant will require a mix of entrepreneurialism, creativity, administration and commercial logic. 

The kind of experience that we offer has opened a number of doors for previous interns either within or outside of HelloFresh - including employment with some of the top strategy consulting firms and senior management positions in other startups.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

  • Identify innovative ways of optimizing the customer feedback loop with a view to improving the overall customer experience
  • Design, test, and roll out new ways of improving customer retention and engaging our community
  • Support cross-functional projects across the global business, liaising with key stakeholders in both local markets and the International team
  • Analyze and monitor key business performance metrics
  • Translate customer insights into business actions and priorities

What you’ll bring

  • You have a strong academic record from a top university
  • You have previous experience with SQL and visualization tools such as Tableau
  • Advanced Excel skills
  • You have a hands-on mentality and an analytical way of working
  • Excellent interpersonal and communication skills with both technical and nontechnical individuals
  • You are comfortable with a dynamic entrepreneurial environment
  • You are available as soon as possible for at least 6 months
  • You speak English fluently (other European languages are a plus but not absolutely necessary)

What we offer

  • Healthy discount on weekly HelloFresh boxes
  • Annual learning and development budget to attend conferences or purchase educational resources plus access to the HelloFresh Academy
  • Subsidised childcare with a professional nannying agency
  • Free access to Headspace, biweekly in-house yoga classes (remote since March 2020)
  • A diverse and vibrant international environment of 70+ different nationalities
  • Additional perks include: Free crash course in German, compensation for advanced external German classes, discounts for our neighboring gym & Urban Sports Club, summer & winter parties, discount on our HelloFresh GO vending machines
  • The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

Since our 2011 founding in Europe’s vibrant tech hub, Berlin, we’ve become the world's leading meal kit provider, delivering to over 4.2 million households worldwide in 14 countries across 3 continents. 

Our Operations teams are located throughout the markets we are active in. We are a diverse group with a common focus, getting the best products to our customers, with the widest choice and the most flexibility. We are industry leaders in Production,  Supply Chain, Procurement, Food Safety, Automation, and Data Analytics. HelloFresh is expanding rapidly and we are always scouting for top professionals to be part of this exciting growth in both our existing markets and brand portfolio, but also in new geographies and new brands. Join us and play a vital role in getting the best ingredients to our customers! 

Our more than 7,000 employees from over 70+ nationalities are the heart and soul of our diverse, fast-paced and dynamic environment where innovation and smart, fast action is encouraged. 

We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

You can get a taste of what we've been working on by checking out About HelloFresh.

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

We are HelloFresh

At HelloFresh we embrace and welcome diversity and we currently employ over 7,000 individuals globally who contribute to this. We employ individuals based on their ability to perform a job rather than on the basis of their: race, national origin, color, caste, social origin or position, gender, gender expression, sexual orientation, religion, age, disability, political opinion, marital status or any other characteristic. We encourage everyone to apply and will give everyone equal consideration. We are an equal opportunity employer – everyone is welcome at our table.

Are you up for a challenge?

Learn more about HelloFresh