Product Designer

Toronto

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About HelloFresh:

At HelloFresh, we want to change the way people eat. Over the past 9 years we've seen this mission spread around the world and beyond our wildest dreams. Now, we are the leading global company in the expanding online recipe kit delivery market. So, how did we do it? Our weekly recipe boxes full of exciting recipes and lovingly sourced, fresh ingredients have blossomed into a community of encouraged, energized home cooks that expands across the globe. We are one of the fastest growing meal kit businesses and are active and growing in 10+ different countries across 3 continents. Our growth trajectory and expansion has been phenomenal and we have launched facilities across Canada and have recently added Chefs Plate to our team!

About the team: 

We are a close-knit group of engineers of different stripes - developers, testers, and product owners - who are working together to solve interesting e-commerce and supply chain problems around how people eat. Sometimes, this involves experimenting  to improve the user journey and making it easier for our customers to buy amazing food. Sometimes, this means creating stable software solutions that keep our distribution centers running. 

About the role: 

We are looking for a Product Designer who can take on projects from discovery through to delivery. From working hand-in-hand with our research team, ideating, creating striking concepts, fleshing out design work, and executing on behalf of our worldwide customers. In this user-facing role, you will design experiences that will set the tone of the relationship our customers will have with our new brands under HelloFresh (Chefs Plate, EveryPlate, Green Chef). If you are a passionate designer looking for a challenge with a world-class company operating in fourteen countries, we would love to hear from you.

You will: 

  • Take broad, conceptual ideas and turn them into something useful and valuable for our worldwide customers
  • Learn from your colleagues in a vibrant and growing design community how to best tackle our business and customer challenges
  • Explore issues, flows, and the ways our customers use the website and apps
  • Partner with product owners, engineers, researchers, and UX writers/content strategists to oversee the user experience of a product from conception until launch (and then some!)
  • Design flows and experiences that are incredibly simple and elegant
  • Craft interactive design prototypes for customer feedback
  • Give, receive, and solicit feedback from other designers in order to continually raise our bar for quality

You have: 

  • Hands-on work experience creating digital product experiences for a worldwide audience
  • A desire to work autonomously in a self-directed design team
  • Demonstrated strategic product design thinking and vision in your portfolio
  • Passion for bridging the strategic product thinking into end-to-end UX and UI product design work
  • Experience using Figma and Sketch. Use of Abstract and Protopie is a plus
  • Excellent English communication skills

Why you'll love this job:

  • A competitive salary and company benefits
  • 75% discount on HelloFresh and Chefs Plate meal kits
  • Partial top-up for parental leaves
  • A work-from-home allowance and flexibility to work remotely (within Canada) up to four weeks per year - learn more about our flexible Hybrid Work Approach below!
  • We trust and support you - take ownership of your work and push your ideas from inception to execution
  • We want to see you grow - we support your career progression and provide learning and development opportunities
  • We take our work seriously, but we don't take ourselves too seriously. You’ll work with fun, energetic, and supportive teams. 
  • We’ve kept up the work-hard, play-hard energy virtually. From team socials to HQ Wellness Wednesdays to holiday and milestone celebrations, you’ll have plenty of opportunity to connect socially with teammates across the company.

Hybrid Work Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility for our employees is a core part of creating a great employee experience. We are also mindful that many employees thrive on in-person interactions and collaboration opportunities at the office (e.g. new joiners, team building, social events, experiencing our product). 

To meet those needs, we are pleased to provide a Hybrid Work Approach, which enables employees to work from home up to 50% of the time, and also work remotely (within Canada) up to four weeks per year. During the COVID-19 pandemic, our HQ employees are primarily working remotely from home and we have the office open and available on a voluntary basis for employees who wish to work from there. Pending public health guidelines, we expect to return to the office using our Hybrid Work Approach. Employees will receive a minimum of one month’s notice of our Hybrid Work Approach taking effect and when employees will be expected to start work from the office. 

When we return to the office, you’ll love:

  • Our bright and functional space located in the heart of downtown Toronto (110 Spadina Avenue)
  • Our test kitchen, where our recipes are tested on-site, so there are delicious meals constantly flowing!
  • Our newly renovated employee lounge, decked out with a movie projector, comfy couches, board games, and a ping pong table!
  • Our gorgeous rooftop patio, with a perfect view of the CN Tower while you enjoy lunch outdoors!
  • Our fully-stocked kitchen with fresh fruit, healthy and not-so-healthy snacks, sparkling water, cold brew coffees, and more. (Are you seeing a pattern yet? Hint: We love food!).

COVID-19 Vaccination Policy

The health and safety of all staff members at HelloFresh is our top priority. As such, we are committed to taking every reasonable precaution to protect the health and well-being of our employees against the risks of COVID-19. 

Full vaccination against COVID-19 is proven to be a safe and effective tool in protecting our health and our communities. In support of this, we have adopted a COVID-19 Vaccination Policy requiring all staff members to be fully vaccinated in order to access the office or to attend a HelloFresh sanctioned event located outside of the office. 

You are welcome at our table. 

At HelloFresh, we are committed to building and nurturing an inclusive community for our employees. We value diverse skills and experience, and strongly encourage applications from our Black, Indigenous, and People of Colour (BIPOC) community, as well as people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

HelloFresh is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates at any stage.

Are you up for a challenge?

Learn more about HelloFresh