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Frequently Asked Questions

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When will the person I am sending a gift card to receive it?
Your gift card recipient will receive an email on the specific day that you indicate. This email will contain step-by-step instructions on how to redeem the gift card.
ABOUT HELLOFRESH

ABOUT HELLOFRESH

ACCOUNT MANAGEMENT

ACCOUNT MANAGEMENT

Delivery

Delivery

PAYMENT & BILLING

PAYMENT & BILLING

PLACING & EDITING ORDERS

PLACING & EDITING ORDERS

RECIPES & INGREDIENTS

RECIPES & INGREDIENTS

VOUCHERS & GIFT CARDS

VOUCHERS & GIFT CARDS

The Hellofresh App

The Hellofresh App

Social Responsibility

Social Responsibility

FOOD SAFETY

FOOD SAFETY

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