Dry ice is solidified carbon dioxide and is much colder than regular ice. It can burn skin similar to frostbite. As dry ice melts, it turns into carbon dioxide gas and can be a very serious hazard in a small space that isn't well-ventilated. You should wear thick, insulated gloves when handling it and avoid inhaling carbon dioxide gas.

Keep dry ice out of the reach of children and pets. Never eat or swallow dry ice. For safe disposal, allow leftover dry ice to melt and turn into gas in a well-ventilated area. Dry ice can cause carbon dioxide gas to accumulate and build up pressure, do not dispose of dry ice in a sewer, garbage disposal, garbage chute, etc.

Yes! We care just as much about our packaging as the delicious recipes that come inside it. Here’s how to recycle each part of the HelloFresh box responsibly:

Insulating liners

• The honeycomb paperboard is 100% curbside-friendly.
• Take summer liners to a nearby recycling center.
• Trash winter liners.

Gel packs

• Use scissors to cut a small corner and empty water soluble contents into trash before recycling this plastic pack.
• To avoid clogging your pipes, please don’t put the contents of the ice packs in your sink or toilet.

Dry Ice

• Dry ice can be placed in a ventilated area at room temperature, where it will evaporate away.
• Keep it out of reach of children and pets.
• Dry ice should never be disposed of in a trash can, chemical waste container, garbage can, sink, or toilet. To prevent an injury similar to a burn, always use protective gloves.

HelloFresh box

• Fold and discard with other household recyclables.

Separator and meal kits

• 100% curbside-friendly

Visit our dedicated Recycling page here for details on how to recycle each part of the HelloFresh box responsibly.

We freeze our product at peak freshness and pack them with dry ice inside an insulated box to keep them safe and cold, in case you can’t get to your delivery right away. We even modify our packaging based on season to ensure optimal freshness.
Still, despite shipping your box for maximum freshness, we recommend that you not keep your box outside for more than 6 to 8 hours after delivery.
If your products appear thawed when you open the box, check for temperature:

• If your product is below 40°F, you can enjoy your Ready To Blend smoothie or place it in the freezer to enjoy at a later date
• If your product is above 40°F, please discard the products and contact our Customer Care team for further assistance.

Yes, our packaging is fully curbside recyclable including our insulated liners!
As for dry ice, just place it in a well-ventilated area at room temperature, and the remainder of the ice will evaporate away. Please do not leave it in a place accessible to children or pets. Never dispose of dry ice in a trash can, chemical waste container, garbage can, sink, or toilet. Always use protective gloves to protect your skin: prolonged contact can cause an injury similar to a burn.

For more information regarding recyclables, you can click here

• Log in to your HelloFresh account.
• Click My Menu.
• To the right of the Edit Delivery option, you will see an Order Summary icon. Check out the image below.
• Select the Order Summary button and you will be redirected to a page that will break down the charges for your upcoming delivery.