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Frequently Asked Questions

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How do I cancel?

Did you know you can skip a delivery week instead? Here’s how:

  1. Log in to your account.
  2. Click on My Menu.
  3. Select the delivery day of the week you’d like to skip, then click Edit Delivery.
  4. When the banner appears, click Skip This Week

But if you’d prefer to cancel, please do so by reaching out to our customer service team for assistance.

Just be sure to pause/cancel by 11:59 pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers.

Please note that we unfortunately cannot process cancellations requested after the cut-off date. You will be responsible for all charges incurred for already processed orders.

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