Did you know you can skip a delivery week instead? Here’s how:

1. Log in to your account.
2. Click on My Menu.
3. Select the delivery day of the week you’d like to skip, then click Edit Delivery.
4. When the banner appears, click Skip This Week

But if you’d prefer to cancel, you can do so by clicking HERE. Please follow all of the prompts on the screen to finalize.

Just be sure to pause/cancel by 11:59 pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers.

Please note that we unfortunately cannot process box cancellations requested after the cut-off date. You will be responsible for all charges incurred for already processed orders.

Pro tip: You can reactivate your account anytime by logging back in and clicking the Reactivation button. Hope to see you again soon!

You can easily switch the number of meals received per week, and the serving sizes in 2 different ways :

A One-off Switch

1. Log in to your account.
2. Go to 'My Menu' for the week you want to switch the plan.
3. Click on 'Edit Delivery'.
4. Click 'Change Box Size'
5. Select the 'Number of People' and the 'Number of Recipes'
6. Then click 'Confirm'.

Switch for All Future Deliveries

1. Log in to your account.
2. Click on your name in the upper right-hand corner and head to your Account Settings.
3. Select 'Plan Settings'.
4. Under Your Plan, select your serving size in the 'Number of people' drop down menu and 'Number of meals'
5. Click 'Save'.

You’re always the head chef of your own schedule! Whether you’re heading out of town or just need a break, skipping a week is a breeze. Here’s how:

• Login to your account.
• Click on 'My Menu'.
• Select the delivery week you'd like to skip, then click 'Edit Delivery'.
• When the ‘Manage Your Delivery’ banner appears, click ‘Skip this week’.

A quick heads-up: Just be sure to let us know by 11.59pm PST 5 days prior to your next scheduled delivery so we can alert our supplier.

The best part? You won’t be charged for skipped weeks, and all your hard-earned discounts or promotions will stay tucked safely in your account for when you’re ready to cook again!

• Login to your account
• Click on 'My Menu'
• Select the delivery day of the week you'd like to skip, then click 'Edit Delivery'.

• Then select 'Skip this week' from the banner that appears.
• If you have a multi-week discount or credit on your account, don't worry! The discount will still stay intact and only apply to the weeks that you order, until expired.

*Just be sure to let us know by 11.59pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers.

Yes! You’re the head chef of your own kitchen, so you have total control over what’s on the menu every week. You can select up to 8-12 meals per week for either 2, 4, 6 people (select customers can opt for 3 people) here.

We offer a diverse, rotating menu that allows you to select the specific recipes you want delivered to your door. If you don't make a selection, we’ll simply send you delicious recommendations based on your initial taste preferences.

Not in love with any of the recipes? You can easily skip that week’s delivery by clicking Edit Delivery from the banner and then selecting Skip this week.

Just be sure to let us know by 11.59 pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers.

You’re always the head chef of your own menu. 👨‍🍳

While we’ll always suggest some delicious recipes based on your Food Profile, you have total control over what lands on your doorstep. Every week, you can hand-pick your favorites from a rotating menu of over 100+ weekly items, including dinner recipes and Market finds. Just be sure to let us know by 11.59 pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers.

How to select your meals:

Log in to your account and head to My Menu.

Browse the Menu: Navigate to your desired delivery week to see your current selections.

Swap & Add: If you’d like to switch a meal, simply click "Change meals." Use the ‘-’ button to remove a recipe and the ‘+’ button to add the ones you’re craving.

Personalize with HelloCustom: Want to swap a side or upgrade your protein? If available, select the recipe and any options to customize your meal will be listed.

Finish Up: Once you’ve picked your meals, click "Continue," select any extras from the HelloFresh Market, and hit "Save Selection!"

If you did not select an extra click 'Skip'. You will now see a message confirming your meal selection has been saved.

If you’re not in love with any of the recipes, you can easily skip that week’s delivery by clicking 'Skip this Week' in the ‘Edit Delivery’ tab above the menu.

Note: Just a heads-up that a small surcharge may apply for certain premium upgrades or HelloCustom swaps. You'll always see the price clearly listed before you make the switch!

• Log in to your account on the app.
• Click on Home.
• Choose the delivery week that you will like to skip.
• Select Edit Delivery and then select Skip this week.

Just be sure to pause/cancel by 11:59 pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers.