Yes! Here is how to find it:

On Web

1. Log in to your account.
2. Choose 'My Menu'.
3. Choose the image of the meal that you’d like to learn about. A pop-up window will appear, scroll down to the Nutrition Values section.

On Mobile

1. Log in to your account on the app.
2. Choose 'My Menu'.
3. Choose the image of the meal that you’d like to learn about. A pop-up window will appear, scroll down and select Nutrition Values section.

Yes! Here is how to find it:

On Web

1. Log in to your account.
2. Choose 'My Menu'.
3. Choose the image of the meal that you’d like to learn about. A pop-up window will appear, scroll down to the Nutrition Values section.

On Mobile

1. Log in to your account on the app.
2. Choose 'My Menu'.
3. Choose the image of the meal that you’d like to learn about. A pop-up window will appear, scroll down and select Nutrition Values section.

When you subscribe to HelloFresh, you're signing up for a recurring weekly service, ensuring you receive a box of delicious ingredients and recipes each week. You will be charged the day after the deadline to make changes. Each week, you can view the last day to make changes on the My Menu.

When signing up for HelloFresh, you are enrolling in a weekly, auto-renewing subscription service.

Coupons or vouchers may discount all or part of your initial delivery, but your subscription will automatically continue (with weekly charges to your account) unless you choose to skip or cancel deliveries.

Just remember to let us know at least 5 days prior to your next scheduled delivery if you wish to skip or cancel — no minimum commitment required.

If you are redeeming an e-gift card purchased from our website, you will not be enrolled in a subscription.

We simply ask for a valid payment method so that you can easily convert your account to a subscription if you wish to continue after receiving your free box.

Rest assured, however, that we will not enroll or charge you for additional deliveries unless you choose to convert your gift card account to a subscription.

Transparency is important to HelloFresh, and we make it our priority to provide as much nutrition information to our customers about every ingredient in every recipe as possible.

Because an expansive amount of dietary preferences and/or dietary needs exist, we are unable to accommodate each one. We leave it to our customers to review the ingredients and determine which recipes best meet their dietary needs.

You can easily switch the number of meals received per week, and the serving sizes in 2 different ways :

A One-off Switch

1. Log in to your account.
2. Go to 'My Menu' for the week you want to switch the plan.
3. Click on 'Edit Delivery'.
4. Click 'Change Box Size'
5. Select the 'Number of People' and the 'Number of Recipes'
6. Then click 'Confirm'.

Switch for All Future Deliveries

1. Log in to your account.
2. Click on your name in the upper right-hand corner and head to your Account Settings.
3. Select 'Plan Settings'.
4. Under Your Plan, select your serving size in the 'Number of people' drop down menu and 'Number of meals'
5. Click 'Save'.

This is definitely not acceptable, and we apologize for the inconvenience. Please let us so we can make this right ASAP. You may use this link here to report any damaged or missing ingredients.

*Please be advised that proteins are packaged at the bottom of your box, under the meal kits.

We are sorry that your discount code isn't working. Try these recommendations to ensure that you are going through the correct process:

1- Make sure that your code is not expired.

2- Make sure that you're entering the code correctly with no extra spaces

3- Check that the code is valid for the product you selected

4- Check the redemption instructions as some codes are to be applied at checkout, while others should be applied in your account settings.

If all the above do not help, our Customer Care Team would be happy to help you sort out any discount code issues, so feel free to reach out

Switch it up whenever life changes! 🔄

Whether your family is growing or you just want a few more delicious meals each week, you can easily adjust your box settings directly in the app.

To update your box type:

Log in to your account on the HelloFresh app. Tap the Profile icon in the bottom right-hand corner. Click Edit on the Preference Settings tab. In the Meal Preferences section, you can update:

Number of People: Adjust the serving size for your household.

Number of Meals: Select how many recipes you’d like to receive each week.

Click Save and then Confirm to lock in your new plan!

Pro Tip: Want to personalize your meals even further? Once you’ve updated your box type, head to "My Menu" to use HelloCustom to swap or upgrade select proteins and sides on individual recipes.

If you are using an iPhone or iPad, you can request to delete your account directly through the HelloFresh app. Follow these steps:

Select the 'Profile' and navigate to the 'Personal Info' section in your app settings.

Tap the 'Delete Account' button.

Note: If you have an active subscription, you must cancel it first. You will see a "Go to website" link to complete the cancellation.

Once your subscription is cancelled, return to the app and select 'Send Request'. This will generate a pre-populated request to our Data Protection team to begin the deletion process.

Currently, the "Delete Account" button is a specific feature for iOS users. If you are using an Android device or a web browser please click HERE.

Please note that the process of fulfilling your request may take up to 90 calendar days. Be advised that we cannot delete all information immediately, as we must retain a minimal record of your request and certain historical data as necessary to complete a contract, fulfill a legal obligation, or comply with other statutory exceptions.

Review our Privacy Policy for more information.