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Frequently Asked Questions

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How do I switch between plans?

You can easily switch the number of meals received per week, and the serving sizes in 2 different ways :

A One-off Switch

  1. Log in to your account.
  2. Go to 'My Menu' for the week you want to switch the plan.
  3. Click on 'Edit Delivery'.
  4. Click 'Change Box Size'
  5. Select the 'Number of People' and the 'Number of Recipes'
  6. Then click 'Confirm'.

Switch for All Future Deliveries

  1. Log in to your account.
  2. Click on your name in the upper right-hand corner and head to your Account Settings.
  3. Select 'Plan Settings'.
  4. Under Meal Preferences, select your serving size in the 'Number of people' drop down menu and 'Number of meals'
  5. Click 'Save'.
Can I choose how many meals I get?

You bet. Customers can select between 2 and 12 meals per week for either 2, 4, or 6 people (select customers have the option for 3 people).

As an existing HelloFresh Customer, you can change the number of meals and serving size you get here.

Customers can also simply add more meals from any menu page just for a given week by clicking on the Add Extra Meal button.

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