Recipe cards for your selected meals will come in your weekly delivery.

You may also download them by accessing the My Menu page.

• Log onto HelloFresh.com and then click on My Menu
• Click the picture of the recipe
• When the pop of the meal appears, scroll down till you see Instructions and select Download
• The recipe will then download as a PDF file to your computer for you to access.

In addition to receiving recipes with step-by-step instructions, you’ll also receive individual meal kits containing all the pre-measured ingredients you need to make each meal. Your proteins are packed separately outside of the meal kit, with ice packs to keep cool.

The only ingredients we assume you have on hand are salt, pepper, sugar, oil, and butter.

Ready to bring the joy of cooking back to your kitchen? We’ve been busy in the HelloFresh test kitchen making sure each weekly box is better than ever.

You can now choose from over 100+ weekly menu and market items, featuring a rotating selection of deliciously simple dinner recipes every single week. / / Whether you’re a kitchen pro or just starting out, we make sure every meal is a win with:

Stress-Free Cooking: Our easy-to-follow, 6-step recipes take approximately 30 minutes and require minimal equipment.

Endless Variety: With over 100 options across all our plans, there’s always something new and wholesome to discover.

Total Flexibility: From easily customizable menus to flexible deliveries (and the option to skip or cancel anytime), we fit perfectly into your busy life.

HelloCustom: Want to swap your sides or upgrade your protein? You can personalize your favorite meals to get exactly what you’re craving.

Pro Tip: Our "Market" items are perfect for those days when you need a quick lunch, a festive brunch, or a little something sweet to end the night.

We freeze our product at peak freshness and pack them with dry ice inside an insulated box to keep them safe and cold, in case you can’t get to your delivery right away. We even modify our packaging based on season to ensure optimal freshness.
Still, despite shipping your box for maximum freshness, we recommend that you not keep your box outside for more than 6 to 8 hours after delivery.
If your products appear thawed when you open the box, check for temperature:

• If your product is below 40°F, you can enjoy your Ready To Blend smoothie or place it in the freezer to enjoy at a later date
• If your product is above 40°F, please discard the products and contact our Customer Care team for further assistance.

You’re always the head chef of your own schedule! Whether you’re heading out of town or just need a break, skipping a week is a breeze. Here’s how:

• Login to your account.
• Click on 'My Menu'.
• Select the delivery week you'd like to skip, then click 'Edit Delivery'.
• When the ‘Manage Your Delivery’ banner appears, click ‘Skip this week’.

A quick heads-up: Just be sure to let us know by 11.59pm PST 5 days prior to your next scheduled delivery so we can alert our supplier.

The best part? You won’t be charged for skipped weeks, and all your hard-earned discounts or promotions will stay tucked safely in your account for when you’re ready to cook again!

HelloFresh Rewards is our way of saying thanks for being part of the HelloFresh family! HF Rewards is a free, opt-in loyalty program designed to reward you for doing what you already do—cooking great meals and engaging with us.

How it Works

• Earn as You Cook: You’ll earn 10 points for every $1 spent on your boxes (after discounts).
  
• Bonus Points: Complete fun Challenges like rating your favorite recipes or referring friends to boost your balance.
  
• Track Your Progress: Check your points anytime in the Profile Tab of our app or the top navigation bar on our website.
  
  

Snagging the Goods

Visit the Reward Store to trade your points for delicious perks, including:
-Vouchers: $10 off Add-ons or Premium meal surcharges.
-Big Savings: Up to $30 off a future box or free shipping credits.
-The Wallet: Once you unlock a reward, it lives in your Wallet until you’re ready to apply it at checkout.

Managing your points
-Expiration: To keep things fresh, points expire if you cancel your subscription or after 12 months of inactivity. Purchased vouchers typically stay valid for 6 weeks. We always use your oldest points first, so you never have to worry about missing out!

Ready to start earning? Head to your Profile to opt-in and see what's cooking!

Please note: HelloFresh Rewards is being released in stages, so if you can’t sign up just yet, don’t worry. You’ll receive an email as soon as you’re eligible to join the program!"