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Your box, your way!
Need to change your drop-off point? It’s a breeze! Just hop into your Account Settings, select 'Plan Settings,' and edit your 'Delivery Address.'
Need a backup plan? We’ve got a few ideas for you:
A neighbor who’s home during the day.
Your place of work so it's ready for your commute home.
A nearby shop or restaurant that doesn't mind a quick visit from our couriers!
Just keep in mind that our delivery window is between 8am and 8pm.
We deliver fresh, amazing meals 7 days a week; however, on Wednesday, Thursday and Friday for all customers, as well as Saturday, Sunday, Monday and Tuesday in specific areas. Deliveries typically arrive between 8am and 8pm.
You may track your current order delivery via the "My Menu" page.
Yes! You’re the head chef of your own kitchen, so you have total control over what’s on the menu every week.
You can select up to 8-12 meals per week for either 2, 4, 6 people (select customers can opt for 3 people) here.
We offer a diverse, rotating menu that allows you to select the specific recipes you want delivered to your door. If you don't make a selection, we’ll simply send you delicious recommendations based on your initial taste preferences.
Not in love with any of the recipes? You can easily skip that week’s delivery by clicking Edit Delivery from the banner and then selecting Skip this week.
Just be sure to let us know by 11.59 pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers.
HelloFresh delivers via UPS, FedEx, and select regional couriers. We do not deliver via United States Postal Service.
If you want to track your current delivery, you can find the link on the "My Menu" page.
Some, but not all, of our ingredients are organic. The focus of HelloFresh is on helping our customers make those first steps towards cooking well-balanced meals at home. While the majority of our product is not organic, what we do concentrate on is what produce looks and tastes best.
We work with trusted, experienced, and sustainable business partners to ensure high quality, seasonal, and farm-sourced produce is delivered to our customers at peak freshness. Eating organic is certainly one way of eating better; however, the focus with HelloFresh is more on helping customers have a positive cooking experience in the kitchen. We help our customers take the necessary steps to add in more fruits and veggies in their everyday lives.
Rest assured, we freeze our product at peak freshness and pack them with dry ice inside an insulated box to keep them safe and cold, in case you can’t get to your delivery right away. We even modify our packaging based on season to ensure optimal freshness.
Some, but not all, of our ingredients are organic. The focus of HelloFresh is on helping our customers make those first steps towards cooking well-balanced meals at home. While the majority of our product is not organic, what we do concentrate on is what produce looks and tastes best.
We work with trusted, experienced, and sustainable business partners to ensure high quality, seasonal, and farm-sourced produce is delivered to our customers at peak freshness. Eating organic is certainly one way of eating better; however, the focus with HelloFresh is more on helping customers have a positive cooking experience in the kitchen. We help our customers take the necessary steps to add in more fruits and veggies in their everyday lives.