I’ve joined HelloFresh, now what?
Congrats! Tasty meals will be at your doorstep soon. In the meantime, we’ll help you get familiar with how your HelloFresh account works with these handy tips and instructions.
Managing your account
Choose your favorite recipes.
You can choose your meals 6 days or more before your delivery each week. But if you don't, no problem! We’ll pick our best ones for you.
Receive meals with ease.
You’ll get your selected meals from the plan you signed up for altogether on the same delivery day, and in the same timeframe you chose.
Skip up to 6 weeks at a time.
Have a trip coming up, or just don't want to cook some weeks? No worries! You can easily skip up to 6 weeks at a time.
Choose your favorite recipes.
You can choose your meals 6 days or more before your delivery each week. But if you don't, no problem! We’ll pick our best ones for you.
Receive meals with ease.
You’ll get your selected meals from the plan you signed up for altogether on the same delivery day, and in the same timeframe you chose.
Skip up to 6 weeks at a time.
Have a trip coming up, or just don't want to cook some weeks? No worries! You can easily skip up to 6 weeks at a time.
Delivery Tips
Count on fresh deliveries even when you're not home.
Your box can stay out of the fridge for up to 24 hours from delivery. Even if the ice packs melt, the vacuum packs help to isolate the cold air to keep foods fresh. Learn more about our specially insulated boxes.
Track the delivery of your box in real time.
You can keep tabs on your box’s journey to your door, in most areas we deliver to. Just click on the tracking link inside the delivery email you receive on the day of your delivery.